Terms & Conditions

By using the Aurevia website, browsing product pages, communicating with our support team, or placing an order through the site, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, customers, and other users who access the website or interact with our store.

If you do not agree with these terms, you should discontinue use of the site and avoid placing an order. Aurevia reserves the right to revise, update, or refine these terms when necessary. Any new version becomes effective once published on this page unless a different effective timing is required by law.

Customers and visitors may use the Aurevia website for lawful browsing, product discovery, purchasing, and communication with our store. You agree not to misuse the site, interfere with platform performance, attempt unauthorized access, submit false information, or engage in conduct that could affect the security or normal operation of the store.

You are responsible for ensuring that all information provided through the site, including billing details, shipping information, account inputs, and contact data, is current, complete, and accurate. Aurevia is not responsible for problems resulting from incorrect information submitted by the customer.

Aurevia makes reasonable efforts to present products accurately, including descriptions, images, category placement, and pricing. Because online presentation may vary by screen, device, or browser environment, minor differences in appearance may occur. Product imagery is intended to support purchase understanding but should be viewed together with written descriptions.

Availability may change without notice. A product displayed on the site does not guarantee that it will remain in stock at the time of order processing. Aurevia also reserves the right to correct pricing errors, content inaccuracies, or listing issues at any time, including after an order has been submitted if the issue materially affects the transaction.

Placing an order on the Aurevia website constitutes an offer to purchase the selected product or products under the terms shown at checkout. After an order is placed, customers may receive confirmation communications acknowledging that the order was received. Such communication does not always mean the order has been fully accepted for final processing in all circumstances.

Aurevia reserves the right to review, limit, cancel, or refuse orders where necessary, including in cases involving suspected fraud, unavailable inventory, incorrect pricing, unusual order patterns, incomplete payment verification, or inaccurate customer information. If an order cannot be completed, the customer will be informed through the contact details provided where reasonably possible.

Aurevia offers free shipping on all products. Orders are generally delivered within 3–5 business days based on the store’s current operating standard. Delivery timelines are estimates and may be affected by carrier delays, location-specific issues, holidays, weather conditions, verification steps, or circumstances outside the store’s direct control.

Customers who successfully complete email subscription may receive an automatic 15% sitewide discount without requiring a code. Selected promotional products may receive an automatic 20% discount where indicated. These benefits are offered according to current store rules and do not necessarily apply retroactively to prior purchases or to items excluded by a specific offer condition if such a condition is stated at the time of promotion.

Aurevia provides free returns and exchanges within 30 days in accordance with the store’s applicable return policy. Customers seeking a return or exchange should follow the instructions provided by our support team and review any related policy page where return eligibility, item condition expectations, and process details are outlined.

Nothing on this Terms & Conditions page replaces a more specific refund, return, or exchange rule published elsewhere on the site. Where a more specific policy governs a product return or post-purchase issue, that policy should also be consulted together with these terms.

All site content made available by Aurevia, including text, page design, visual presentation, graphics, logos, icons, layout structures, digital assets, and store branding, is protected to the extent permitted by applicable law. Such materials may not be copied, republished, distributed, modified, or commercially reused without prior written permission from Aurevia or the appropriate rights holder.

Permission to use the website for ordinary shopping or informational browsing does not transfer ownership of any intellectual property rights. Any unauthorized use of site content may result in restriction of access and may be addressed under applicable legal remedies.

Aurevia works to maintain accurate store content and a dependable customer experience, but the website and its services are provided on an as-available basis to the extent permitted by law. We do not guarantee uninterrupted access, absolute freedom from technical issues, or that every page, communication, or listing will remain error-free at all times.

To the fullest extent allowed under applicable law, Aurevia will not be liable for indirect, incidental, or consequential losses arising from ordinary website use, delays, interruptions, or customer-side submission errors. Nothing in these terms is intended to exclude rights that cannot legally be limited or excluded under applicable consumer protection law.

Aurevia may revise the website, change inventory, modify promotional structures, update support practices, or amend policy language when needed for operational, legal, or business reasons. Customers are encouraged to review this page periodically for the most current version of these terms.